Case Study - AT&T MacTeam

Sales engineering team creates a Subject Matter Expert (SME) program.

AT&T is a global company that ranks #1 in a number of categories, including the nation's largest communications company, top wireless carrier and top broadband provider. WebOnyx worked with a top sales engineering team within AT&T that delivers mobile device solutions to clients across the US.

• Maintain its leadership position in the fast growing smart phone market
• Transform "tribal knowledge" into institutional knowledge
• Enable anyone, no matter where they are, to leverage the knowledge of subject experts through the most convenient interface possible

• Portal focused on identifying subject matter experts, developing their capabilities, and giving them rich tools like blogs and Q&A forums to spread their knowledge
• Integrate with desktop browsers, mobile browsers, and email
• Provide an interface that allows key partners to contribute relevant documents and resources

• Team has instant access to vital information and experts that they can depend on to win sales
• Provides the ability to demonstrate to customers how they personally leverage the power of mobile technology
• Enables people to focus on becoming experts in manageable sets of information
• Allows the team to be confident that they can rely on each other for critical information

Case Study - GridNetworks

Product team enables its customers to easily manage HD video libraries that will be streamed to millions of users via the Internet.

• Create an intuitive, yet robust interface that guides the user at every point
• Greatly reduce the chance of a user getting an error, but when it happens provide clear context
• Deliver the functionality on a tight deadline

• Customer portal built on JBOSS that centralizes all user activities
• Ability for customers to automate batch upload of video files
• Robust status and error messaging

• Customers can easily interact with a very complex backend system
• Asynchronous uploading of video files enables users to initiate uploads and continue with other site activities
• Easily search through the video library to quickly locate files

Case Study - Produxs

Design team creates a new way to interact with customers.

Produxs is a boutique user experience design firm. Simply put, they "...make things usable." Over the years Produxs has worked with a number of amazing companies to innovate new user experiences. The end result has been a more positive experience for software users around the world.

• Showcase their best work
• Make it easier to share frequently changing design and project documents with customers
• Share resources such as online news articles and RSS feeds

• An online portfolio that communicates what the project was about with design images
• A secure customer login that allows customers to access design files and see project schedules
• A resource section with blog roll, website links, and RSS feeds

• The site improved marketing as potential clients can review their portfolio
• Increase in sales leads now that clients can find Produxs through web search
• Clients can now see the latest status of their project at their convenience by logging into the website

Case Study - PixPulse

Executive team creates a strategic software platform to increase sales.

PixPulse is a media publishing company that specializes in creating social networking sites. They have helped many companies quickly build vertical social networking sites.

• Reduce the time and costs associated with deploying new social networking sites
• Allow many unique, individual sites to leverage the same backend infrastructure
• Be secure, stable, and scalable so that millions of users can use the sites with ease

• A rich API that supports the most common features of social networking sites
• Code that was designed to work with a robust backend infrastructure that can safely support millions of users
• A client that was created to make it easier for customer sites to leverage all of the features

• Cost to deploy great social networking sites is now a fraction of what it was
• Customers only need Photoshop design files to get started
• Companies can now utilize PixPulse as their full service technical team for social networking initiatives