B2B sales engineering team adopts a knowledge management program.
A Global Communications Company that ranks #1 in a number of categories, including the nation's largest
communications company, top wireless carrier and top broadband provider. WebOnyx worked with a top sales
engineering team that delivers mobile device solutions to clients across the US.
Maintain its leadership position in the fast growing smart phone market
Transform "tribal knowledge" into institutional knowledge
Enable anyone, no matter where they are, to leverage the knowledge of subject experts through the most
convenient interface possible
Portal focused on identifying subject matter experts, developing their capabilities, and giving them
rich tools including blogs and Q&A forums to spread their knowledge
Integrate with desktop browsers, mobile browsers, and email
Provide an interface that allows key partners to contribute relevant videos, documents, and resources
Team has instant access to vital information and experts that they can depend on to win sales
Provides the ability to demonstrate to customers how they personally leverage the power of mobile
Enables people to focus on becoming experts in manageable sets of information
Allows the team to be confident that they can rely on each other for critical information
Case Study - Device Comparison Tool
Marketing division within a Global Communications Company implements a tool for creating on-the-fly
comparison sheets for mobile devices.
Consolidate spreadsheets into a managable format
Allow marketing and sales representitives to generate assets on demand
Ability to track and report on usage and other KPIs
Externally hosted web based tool allowing employees to access assets from anywhere
Provide an interface for drilling down mobile device meta data for creating competitive comparison charts
Provide an advanced reporting interface
Ability to create branded marketing assets on demand
Streamline and simplify mobile device data management
Impoved efficiency of pre-existing managerial tasks
Case Study - GridNetworks
GridNetworks Content Deliver Services
Product team enables its customers to easily manage HD video libraries that will be streamed to millions of
users via the Internet.
Create an intuitive, yet robust interface that guides the user at every point
Greatly reduce the chance of a user getting an error, but when it happens provide clear context
Deliver the functionality on a tight deadline
Customer portal built on JBOSS that centralizes all user activities
Ability for customers to automate batch upload of video files
Robust status and error messaging
Customers can easily interact with a very complex backend system
Asynchronous uploading of video files enables users to initiate uploads and continue with other site
Easily search through the video library to quickly locate files
Case Study - Produxs
Produxs User Experience Experts
Design team creates a new way to interact with customers.
Produxs is a boutique user experience design firm. Simply put, they "...make things usable." Over the years
Produxs has worked with a number of amazing companies to innovate new user experiences. The end result has
been a more positive experience for software users around the world.
Showcase their best work
Make it easier to share frequently changing design and project documents with customers
Share resources such as online news articles and RSS feeds
An online portfolio that communicates what the project was about with design images
A secure customer login that allows customers to access design files and see project schedules
A resource section with blog roll, website links, and RSS feeds
The site improved marketing as potential clients can review their portfolio
Increase in sales leads now that clients can find Produxs through web search
Clients can now see the latest status of their project at their convenience by logging into the
Case Study - PixPulse
PixPulse Media Platform Providers
Executive team creates a strategic software platform to increase sales.
PixPulse is a media publishing company that specializes in creating social networking sites. They have helped
many companies quickly build vertical social networking sites.
Reduce the time and costs associated with deploying new social networking sites
Allow many unique, individual sites to leverage the same backend infrastructure
Be secure, stable, and scalable so that millions of users can use the sites with ease
A rich API that supports the most common features of social networking sites
Code that was designed to work with a robust backend infrastructure that can safely support millions of
A client that was created to make it easier for customer sites to leverage all of the features
Cost to deploy great social networking sites is now a fraction of what it was
Customers only need Photoshop design files to get started
Companies can now utilize PixPulse as their full service technical team for social networking
We hired WebOnyx to build a knowledge management application for us.
They did an extremely professional job throughout the life of the software project.
From gathering requirements to deploying the solution, they communicated well,
respected our needs and insights, and most importantly they delivered on their
Senior Business Manager
1530 Westlake Ave N
Seattle, WA 98109